1. ZBW - Digitales Archiv
  2. Dimitrie Cantemir Christian University, Bucharest
  3. Academic journal of economic studies
Please use this identifier to cite or link to this item: https://hdl.handle.net/11159/2500
Title: 

e-CRM and loyalty : a mediation effect of customer experience and satisfaction in online transportation of Indonesia PDF Logo

Journal: 
Academic journal of economic studies
Authors: 
Hardi Mulyono
Situmorang, Syafrizal Helmi
e-ISSN: 
2457-5836
Document Type: 
Article
Year of Publication: 
2018
Language: 
English (eng)
Citation: 
Hardi Mulyono/Situmorang, Syafrizal Helmi (2018). e-CRM and loyalty : a mediation effect of customer experience and satisfaction in online transportation of Indonesia. In: Academic journal of economic studies 4 (3), S. 96 - 105.
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Academic journal of economic studies

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