Browsing All of Digital Archive by Person Situmorang, Syafrizal Helmi
Showing results 1 to 1 of 1
| Year of Publication | Title | Person(s) |
|---|---|---|
| 2018 | e-CRM and loyalty : a mediation effect of customer experience and satisfaction in online transportation of Indonesia | Hardi Mulyono; Situmorang, Syafrizal Helmi |