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e-CRM and loyalty : a mediation effect of customer experience and satisfaction in online transportation of Indonesia

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Sum total of downloads: 9

Journal: 
Academic journal of economic studies
e-ISSN: 
2457-5836
Document Type: 
Article
Year of Publication: 
2018
Language: 
English (eng)
Citation: 
Hardi Mulyono/Situmorang, Syafrizal Helmi (2018). e-CRM and loyalty : a mediation effect of customer experience and satisfaction in online transportation of Indonesia. In: Academic journal of economic studies 4 (3), S. 96 - 105.

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downloads by country:

pos. country total perc.
1 image of flag of Indonesia Indonesia 5 55.56%
2 image of flag of India India 1 11.11%
3 image of flag of Jordan Jordan 1 11.11%
4 image of flag of Thailand Thailand 1 11.11%
5 image of flag of United States United States 1 11.11%

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