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A pilot study of the Hong Kong smartphone market : how service quality affects repurchase intention via customer satisfaction and attitudinal loyalty

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Sum total of downloads: 15

Journal: 
International journal of business & management
e-ISSN: 
2336-2197
Document Type: 
Article
Year of Publication: 
2020
Persistent Identifier of the first edition: 
Language: 
English (eng)
Citation: 
Ng, Holly/Li, Tilo et. al. (2020). A pilot study of the Hong Kong smartphone market : how service quality affects repurchase intention via customer satisfaction and attitudinal loyalty. In: International journal of business & management 8 (2), S. 93 - 109.
https://www.iises.net/international-journal-of-business-management/publication-detail-116748?download=6.
doi:10.20472/BM.2020.8.2.006.

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distribution of downloads over the selected time period:

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downloads by country:

pos. country total perc.
1 image of flag of Indonesia Indonesia 4 26.67%
2 image of flag of Hong Kong SAR China Hong Kong SAR China 2 13.33%
3 image of flag of Malaysia Malaysia 2 13.33%
4 image of flag of Singapore Singapore 2 13.33%
5 image of flag of South Africa South Africa 2 13.33%
6 image of flag of Philippines Philippines 1 6.67%
7 image of flag of United States United States 1 6.67%
8 image of flag of UNKNOWNLOC UNKNOWNLOC 1 6.67%

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