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A pilot study of the Hong Kong smartphone market : how service quality affects repurchase intention via customer satisfaction and attitudinal loyalty

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Sum total of downloads: 30

Journal: 
International journal of business & management
e-ISSN: 
2336-2197
Document Type: 
Article
Year of Publication: 
2020
Persistent Identifier of the first edition: 
Language: 
English (eng)
Citation: 
Ng, Holly/Li, Tilo et. al. (2020). A pilot study of the Hong Kong smartphone market : how service quality affects repurchase intention via customer satisfaction and attitudinal loyalty. In: International journal of business & management 8 (2), S. 93 - 109.
https://www.iises.net/international-journal-of-business-management/publication-detail-116748?download=6.
doi:10.20472/BM.2020.8.2.006.

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distribution of downloads over the selected time period:

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downloads by country:

pos. country total perc.
1 image of flag of United States United States 10 33.33%
2 image of flag of South Africa South Africa 4 13.33%
3 image of flag of Hong Kong SAR China Hong Kong SAR China 3 10.00%
4 image of flag of Germany Germany 2 6.67%
5 image of flag of Malaysia Malaysia 2 6.67%
6 image of flag of Switzerland Switzerland 1 3.33%
7 image of flag of China China 1 3.33%
8 image of flag of United Kingdom United Kingdom 1 3.33%
9 image of flag of India India 1 3.33%
10 image of flag of Lithuania Lithuania 1 3.33%
    other countries 4 13.33%

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