Protecting your privacy on our website is important to us. Below you can find information about personal data collected while you visit our site. Personal data are all data that can be related to you personally, such as name, address, email address, your behaviour as user.
We process personal data in compliance with EU law (GDPR), the data protection law of the Land Schleswig-Holstein (LDSG) and all other legal regulations that may apply.
The ZBW reserves the right to update this data protection notice from time to time. We recommend that you visit this page regularly to renew your acceptance.
If you have any questions regarding data protection, please contact our data protection officer:
- Data protection officer -
Neuer Jungfernstieg 21
You have the right to obtain, upon request, information about the personal data which are stored about you free of charge. You also have the right to demand that false data be corrected or deleted. You have the right to restrict the processing of your data, the right to object to processing, and the right to data portability.
If you have consented to our processing of your data, you can revoke this consent at any time, taking effect from the time of revocation.
You also have the right to file a complaint with a data protection authority about the processing of your data by us.
You can visit the webpages of the German National Library of Economics without telling us who you are. We only get to know the name of your internet service provider, the website from which you came to our website and which of our webpages you visit. This information will be used for statistical purposes. You as an individual customer remain anonymous.
If you call up pages and files on this website and are requested to input data about yourself, we will advert you that the transmission of these data over the internet is unsecured and can therefore be noticed or even falsified by unauthorised persons.
The personal data collected on the webpages of the German National Library of Economics will only be used without your consent for the execution of contracts and in order to process your enquiries. Beyond this, your data will only be used with your prior consent for advertising and market research and the tailoring of electronic ZBW services to customer requirements. Equally, your data will only be used for tailoring individualised advertising if you have granted your consent. Your data will not be circulated to third parties. You can revoke your consent at any time, effective from the time of revocation.
With Research Guide EconDesk the ZBW offers a chat and e-mail reference service on literature and data search, library use and other library services. For the chat, you can enter a name or an anonymous alias (optional). For e-mail communication, an e-mail address is required. In addition, your IP address is recorded for protection against misuse of the service. This information is stored for 3 months, for the further processing of your request and for the security of the systems, and then automatically deleted. Your e-mail questions and chat dialogues are anonymized manually after 3 months. The anonymized data is stored permanently to improve our service and for research purposes.
For Research Guide EconDesk the ZBW uses LibAnswers from SpringShare LLC. A data processing addendum with the provider has been entered into. The data is processed on servers in Ireland and stored there in encrypted form. Please also note the provider's data protection information: https://springshare.com/privacy.html
We save so-called session-cookies on your hard drive which are valid only during your visit on our website. These are needed to identify and authorise you after successful login in the protected sections of our website for the duration of your visit. These cookies will automatically be deleted from your hard drive after you have ended your visit.
The ZBW uses the etracker service to analyse usage data on this website. This service is configured to use cookie less tracking by default. The processing of the data is necessary for the optimisation of this website and is based on Article 6 section 1 lit. f of the GDPR. Data that allows us to reference individual persons are anonymised or pseudonymised as soon as possible. We will not use the data for other purposes, will not combine it with other data and will not forward it to third parties.
Please contact the provider directly if you wish to receive information from the provider or if you wish to assert your rights:
Contact: etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg,
Germany Data protection notice
The Data is processed by etracker GmbH on behalf of the ZBW and is exclusively processed in German data centers.
You can revoke the described processing of the data for the purpose of optimising this website without having any disadvantages.
In order to provide you with the best possible information, we offer links to third parties’ websites on our website. Whenever it is not obvious that these are external links we will provide an explicit notice. The German National Library of Economics cannot control the contents and design of third parties’ websites. Therefore, the guarantees given by this data protection statement do not apply to those websites.
By reason of its legal mandate, the ZBW maintains close relations with scientific institutions, scientists at home and abroad, business, and with national and international institutions of research and information provision.
The ZBW is active in social media networks in order to engage with our target group, to advert them to our services, and to share information with them.
The General Data Protection Regulation (GDPR) prescribes legal standards in particular for the usage of service providers not based in the EU. In these cases, your personal data will possibly be transferred to the USA and processed there. American companies have engaged to comply with EU data protection standards by means of the EU-US Privacy Shield. You can find more information about this at https://www.privacyshield.gov.
Service providers normally use personal data for purposes of market research and advertising. For this, cookies are installed on your computer that record your usage behaviour which can be used to compile user profiles. If you are logged in to one of these networks before accessing this website, your usage behaviour can be matched to your corresponding account.
Below we have listed the social media networks we use for this web presence. We link to their data protection information and give notice of agreements with service providers where applicable. In order to obtain information from the service providers or to exercise your rights against these service providers, please contact the providers directly:
Contact: Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA
Data protection policy: https://de-de.facebook.com/policy.php
The ZBW and Facebook are jointly responsible for the processing of your personal data. The agreement on sharing the responsibility can be found here: https://www.facebook.com/legal/terms/page_controller_addendum
Information about page insights data can be found here: https://www.facebook.com/legal/terms/information_about_page_insights_data
Contact: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA
Data protection policy: https://twitter.com/de/privacy
Contact: YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA
Data protection policy: https://policies.google.com/privacy
If you send us an e-mail, we will use your e-mail address only for corresponding with you. After the end of correspondence, your e-mail address will be deleted. It will not be used for other purposes or transmitted to third parties. We also advise you that unauthorised access and falsification are possible if e-mails are transmitted without encryption.
The ZBW uses video conferencing services to conduct meetings, events, webinars or conference calls. Personal data are processed during these virtual meetings. The type of data depends on what you provide to the service provider before or during the meeting. These may include the following data:
Personal data: first name, name, email address, password, phone number, profile image
Meeting data: name and description of the meeting, IP addresses, device information
Phone dial-up: phone numbers, connection data
If chat functions are used, your text inputs will be processed and saved, if applicable, until they are deleted manually. If audio and video functions are used, the image from your video camera and the sound from your device will be transmitted via the servers of the service provider and processed for conferencing. You can deactivate your camera and microphone yourself in the settings at any time during a conference. Video conferencing services offer recording options. The ZBW usually does not record conferences. Should the ZBW deviate from this in individual cases, you will be informed in advance and your permission will be requested if necessary.
The legal basis for the processing of personal data during video conferencing is Article 6 section 1 lit e. of the GDPR in junction with § 2 of the law for the establishment of the foundation ZBW (StiftZBWErG SH). The ZBW processes personal data of employees in accordance with § 15 section 1 of the Data Protection Act of the State of Schleswig-Holstein (LDSG Schleswig-Holstein). Events organised within the framework of a contract have their legal basis in Article 6 section 1 lit. b GDPR.
The ZBW will not transmit your personal data to third parties unless expressly communicated in advance. During conferences, your personal data can be seen at least partially by participants (e.g. first name, name, video, audio).
Below we list the service providers we use for video conferencing, link to their data protection notices and, if applicable, to agreements with these providers. Please contact these providers directly if you wish to receive information from the providers or if you wish to assert your rights.
Contact: Verein zur Förderung eines Deutschen Forschungsnetzes e. V., Alexanderplatz 1, 10178 Berlin
Data protection notice: https://www.conf.dfn.de/datenschutz/
The ZBW is a member of the DFN Verein and as such is entitled to use the video conferencing service DFNconf.
Contact: Zoom Video Communications, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA
Data protection notice: https://zoom.us/privacy
The ZBW has concluded a data processing agreement with Zoom which conforms to article 28 of the GDPR. This contract additionally includes EU standard contractual clauses to guarantee an appropriate level of data protection. While using this service, your personal data can be transmitted to the USA and processed there. In addition, Zoom is committed to comply with the data protection standards of the EU as stated in the EU-US Privacy Shield. You can find detailed information at https://www.privacyshield.gov.
For cooperations, the ZBW offers mailing lists. Subscription to these mailing lists is voluntary and they will be used only with your consent. You subscribe to such a mailing list yourself, usually on a website, and you can unsubscribe the same way at any time, thus revoking your consent. You will then no longer receive any emails through this mailing list.
If you actively use mailing lists, your email will be sent to all members of the mailing list along with your name and email address. This information can then be seen, stored long-term and passed on to third parties. After sending the emails, the ZBW can no longer exert influence on the processing of these personal data.
Below we list the service providers we use for compiling mailing lists, refer to their data protection information and give notice of any agreements with these providers. If you wish to receive information from these providers, or if you wish to claim your rights against these providers, please contact the provider directly:
Contact: Karlsruher Institut für Technologie, Kaiserstraße 12, 76131 Karlsruhe
Data protection notice: https://www.listserv.dfn.de/static-sympa/Datenschutz_DFN-List.html
The ZBW is a member of DFN Verein and uses the mailing lists of DFN based on this membership.
Contact: Christian-Albrechts-Universität zu Kiel, Christian-Albrechts-Platz 4, 24118 Kiel
Data protection notice: https://www.uni-kiel.de/de/datenschutz/
The ZBW is affiliated to the university and uses the mailing lists of the University Computing Centre based on this affiliation.
The ZBW uses video surveillance at its Hamburg branch in accordance with § 14 Sect. 1 LDSG Schleswig Holstein, in order to exercise its householder’s rights. You can find more information in the following information leaflet acc. to article 13 of the GDPR for video surveillance.