Protecting your privacy on our website is important to us. Below you can find information about personal data collected while you visit our site. Personal data are all data that can be related to you personally, such as name, address, email address, your behaviour as user.
We process personal data in compliance with EU law (GDPR), the data protection law of the Land Schleswig-Holstein (LDSG) and all other legal regulations that may apply.
The ZBW reserves the right to update this data protection notice from time to time. We recommend that you visit this page regularly to renew your acceptance.
If you have any questions regarding data protection, please contact our data protection officer:
- Data protection officer -
Neuer Jungfernstieg 21
In accordance with the GDPR, you shall have the following rights regarding the processing of your personal data:
- right of access (Article 15 of the GDPR)
- right to rectification (Article 16 of the GDPR)
- right to erasure (Article 17 of the GDPR)
- right to restriction of processing (Article 18 of the GDPR)
- right to data portability (Article 20 of the GDPR)
- right to object (Article 21 of the GDPR)
- right to lodge a complaint with a supervisory authority (Article 77 of the GDPR)
The consents to the data processing shall apply without any restrictions; however, you may revoke your consents at any time with effect for the future in text form without stating reasons and without this causing you any disadvantage.
You can visit the webpages of the German National Library of Economics without telling us who you are. We only get to know the name of your internet service provider, the website from which you came to our website and which of our webpages you visit. This information will be used for statistical purposes. You as an individual customer remain anonymous.
If you call up pages and files on this website and are requested to input data about yourself, we will advert you that the transmission of these data over the internet is unsecured and can therefore be noticed or even falsified by unauthorised persons.
The personal data collected on the webpages of the German National Library of Economics will only be used without your consent for the execution of contracts and in order to process your enquiries. Beyond this, your data will only be used with your prior consent for advertising and market research and the tailoring of electronic ZBW services to customer requirements. Equally, your data will only be used for tailoring individualised advertising if you have granted your consent. Your data will not be circulated to third parties. You can revoke your consent at any time, effective from the time of revocation.
With Research Guide EconDesk the ZBW offers a chat and e-mail reference service on literature and data search, library use and other library services. For the chat, you can enter a name or an anonymous alias (optional). For e-mail communication, an e-mail address is required. In addition, your IP address is recorded for protection against misuse of the service. This information is stored for 3 months, for the further processing of your request and for the security of the systems, and then automatically deleted. Your e-mail questions and chat dialogues are anonymized manually after 3 months. The anonymized data is stored permanently to improve our service and for research purposes.
For Research Guide EconDesk the ZBW uses LibAnswers from SpringShare LLC. A data processing addendum with the provider has been entered into. The data is processed on servers in Ireland and stored there in encrypted form. Please also note the provider's data protection information: https://springshare.com/privacy.html
We save so-called session-cookies on your hard drive which are valid only during your visit on our website. These are needed to identify and authorise you after successful login in the protected sections of our website for the duration of your visit. These cookies will automatically be deleted from your hard drive after you have ended your visit.
The ZBW uses the etracker service to analyse usage data on this website. This service is configured to use cookie less tracking by default. The processing of the data is necessary for the optimisation of this website and is based on Article 6 section 1 lit. f of the GDPR. Data that allows us to reference individual persons are anonymised or pseudonymised as soon as possible. We will not use the data for other purposes, will not combine it with other data and will not forward it to third parties.
Please contact the provider directly if you wish to receive information from the provider or if you wish to assert your rights:
Contact: etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg,
Germany Data protection notice
The Data is processed by etracker GmbH on behalf of the ZBW and is exclusively processed in German data centers.
You can revoke the described processing of the data for the purpose of optimising this website without having any disadvantages.
In order to provide you with the best possible information, we offer links to third parties’ websites on our website. Whenever it is not obvious that these are external links we will provide an explicit notice. The German National Library of Economics cannot control the contents and design of third parties’ websites. Therefore, the guarantees given by this data protection statement do not apply to those websites.
By reason of its legal mandate, the ZBW maintains close relations with scientific institutions, scientists at home and abroad, business, and with national and international institutions of research and information provision.
The ZBW is active in social media networks in order to engage with our target group, to advert them to our services, and to share information with them.
The General Data Protection Regulation (GDPR) prescribes legal standards in particular for the usage of service providers not based in the EU. In these cases, your personal data will possibly be transferred to the USA and processed there. American companies have engaged to comply with EU data protection standards by means of the EU-US Privacy Shield. You can find more information about this at https://www.privacyshield.gov.
Service providers normally use personal data for purposes of market research and advertising. For this, cookies are installed on your computer that record your usage behaviour which can be used to compile user profiles. If you are logged in to one of these networks before accessing this website, your usage behaviour can be matched to your corresponding account.
Below we have listed the social media networks we use for this web presence. We link to their data protection information and give notice of agreements with service providers where applicable. In order to obtain information from the service providers or to exercise your rights against these service providers, please contact the providers directly:
Contact: Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA
Data protection policy: https://de-de.facebook.com/policy.php
The ZBW and Facebook are jointly responsible for the processing of your personal data. The agreement on sharing the responsibility can be found here: https://www.facebook.com/legal/terms/page_controller_addendum
Information about page insights data can be found here: https://www.facebook.com/legal/terms/information_about_page_insights_data
Contact: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA
Data protection policy: https://twitter.com/de/privacy
Contact: YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA
Data protection policy: https://policies.google.com/privacy
If you send us an e-mail, we will use your e-mail address only for corresponding with you. After the end of correspondence, your e-mail address will be deleted. It will not be used for other purposes or transmitted to third parties. We also advise you that unauthorised access and falsification are possible if e-mails are transmitted without encryption.
The ZBW uses video conference services in order to conduct meetings, events, online-seminars or telephone conferences, during which personal data will be processed. The type of personal data depends on which data you enter on the relevant provider’s platform prior to or during the conference. For example, the following data may be processed:
Personal details: name, surname, email address, password, telephone number, profile photo
Meeting data: designation and description of the conference, IP addresses, device information
When joining by telephone: telephone numbers, connection details
When using the chat function, the text you have entered will be processed and may be stored until you delete it manually. When using the audio and video function, the images recorded by your video camera and your audio data will be passed through the provider's servers and will be processed for conducting the conference. You may disable your camera and microphone during a conference at any time using the settings of your computer. The video conference services enable the recording of conferences. In principle, the ZBW will not record any conferences. If the ZBW should deviate from this in individual cases, you will be informed of this comprehensively prior to the recording and, if required, we will request your consent.
The legal basis for the processing of the personal data in the scope of video conferences shall be Article 6 (1) (e) of the GDPR in conjunction with Section 2 of the Foundation Formation Statute of the ZBW. The ZBW will process personal data of employees in accordance with Section 15, subsection 1 of the data protection law of the German federal state of Schleswig-Holstein. If events are held on the basis of a contract, Article 6 (1) (b) of the GDPR shall form the legal basis.
The ZBW will not pass your personal data on to third parties unless expressly communicated in advance. During the conferences, your personal data (such as name, surname, video and audio data) may be – at least partially – inspected by the participants.
Please contact the provider directly in order to obtain information from them or to exercise your right in relation to them. The data protection information and contact details of the providers are set out below:
Address: Verein zur Förderung eines Deutschen Forschungsnetzes e. V., Alexanderplatz 1, 10178 Berlin
Data protection notice: https://www.conf.dfn.de/datenschutz/
The ZBW is a member of the DFN Verein and as such is entitled to use the video conferencing service DFNconf.
Address: Zoom Video Communications, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA
Data protection declaration: https://zoom.us/de-de/privacy.html
The ZBW has entered into an agreement on commissioned data processing (in compliance with Article 28 of the GDPR) with Zoom. In the scope of the contract, an adequate level of protection was guaranteed additionally by using EU Standard Contractual Clauses. Zoom has been configured to use European data processing centres for the video conferences.
Address: Webex Communications Deutschland GmbH, Hansaallee 249 c/o Cisco Systems GmbH, 40549 Düsseldorf, Germany
Data protection declaration: https://www.cisco.com/c/de_de/about/legal/privacy-full.html
The ZBW has entered into an agreement on commissioned data processing (in compliance with Article 28 of the GDPR) with Telekom regarding the use of Cisco Webex. Cisco is a subcontractor of Telekom. It has been contractually agreed that exclusively European data processing centres will be used for the video conferences. Depending on the type of conference, the ZBW offers end-to-end encrypted or transport-encrypted video conferences.
For cooperations, the ZBW offers mailing lists. Subscription to these mailing lists is voluntary and they will be used only with your consent. You subscribe to such a mailing list yourself, usually on a website, and you can unsubscribe the same way at any time, thus revoking your consent. You will then no longer receive any emails through this mailing list.
If you actively use mailing lists, your email will be sent to all members of the mailing list along with your name and email address. This information can then be seen, stored long-term and passed on to third parties. After sending the emails, the ZBW can no longer exert influence on the processing of these personal data.
Below we list the service providers we use for compiling mailing lists, refer to their data protection information and give notice of any agreements with these providers. If you wish to receive information from these providers, or if you wish to claim your rights against these providers, please contact the provider directly:
Contact: Karlsruher Institut für Technologie, Kaiserstraße 12, 76131 Karlsruhe
Data protection notice: https://www.listserv.dfn.de/static-sympa/Datenschutz_DFN-List.html
The ZBW is a member of DFN Verein and uses the mailing lists of DFN based on this membership.
Contact: Christian-Albrechts-Universität zu Kiel, Christian-Albrechts-Platz 4, 24118 Kiel
Data protection notice: https://www.uni-kiel.de/de/datenschutz/
The ZBW is affiliated to the university and uses the mailing lists of the University Computing Centre based on this affiliation.
The ZBW uses video surveillance at its Hamburg branch in accordance with § 14 Sect. 1 LDSG Schleswig Holstein, in order to exercise its householder’s rights. You can find more information in the following information leaflet acc. to article 13 of the GDPR for video surveillance.